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The Collections Industry Runs on Volume — Gentext Turns That Volume Into Money
If you manage 100,000 accounts or 1,000,000 accounts or 50,000,000 million accounts or more. If you add tens of thousands or millions of new accounts new accounts monthly, Gentext transforms your workflow into predictable, automated payments.
fresh accounts are your money accounts
hit them fast — hit them consistently — hit them with the right message
No matter how m,any accounts you have, fresh accounts convert at 5%–12%.
Industry wide, for evey million accounts that’s 1,500–4,200 payments averaging about 30–35k new accounts every month.
Gentext automates the entire process — no agents required.
your full portfolio is a gold mine
1,000,000 accounts × 2.3% blended = 23,000 monthly payments
That’s your real number.
gentext extracts it automatically with behavioral sequencing, AI modeling, and friction‑free payment flows. We even can include RCS messaging for fresh accounts.
the human cost is killing your margins
Staffing. Turnover. Training. Burnout. Compliance risk.
A 20‑agent team costs $80k–$120k/month — and 70–85% of their time produces no revenue.
gentext reduces call volume by 30–50% and manual follow‑up by 60–80%.
reduce operating costs
Gentext gets all the accounts that do not need human interaction. Reducing the cost of your biggest source of revenue by many factors.
we fit your workflow — not the other way around
No new software. No new training. No behavior changes.
GenText plugs into your existing systems and makes them perform like they were built for collections.
why collection agencies choose gentext
We invented this technology. Our relationships with aggreagtors go back decades. We were the founder of one of the first texting companies in America. We never charge per message and you get to take advantage our lower messages rates.
We don’t charge development fees. We integrate our software with yours.
Across the industry, when you include:
- hourly wage
- benefits
- payroll tax
- management overhead
- desk/software/IT
- occupancy
- training
- turnover
- compliance overhead
- QA monitoring
- supervisor time
The real cost per collector hour is: $28–$38 per hour fully loaded
- Real pay‑by‑text (commands or links)
- Wall Street–grade modeling
- 40 years of financial software design
- 14 years running America’s most reliable SMS engine
- Zero integration cost
- Zero workflow disruption
- Zero friction for your payees
So the true human cost per collected dollar is: $0.32–$1.40 per dollar collected
Gentext knocks this number down by many factors. As low as $0.10 to $0.05 per dollar collected. And our servers never need time off.
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